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Work where others spend their vacation.
Start your career at Human AI Contact in Portugal and become part of an international team that combines humanity, cohesion, and modern ways of working. Look forward to remote work, exciting projects, and an environment where your personal development matters just as much as your professional success.
100 % Homeoffice
International teams
Career opportunities
14 salaries
Permanent contract
Bonus program
Team Human AI Contact
Our culture

More than a job. Welcome to our family.

At Human AI Contact, you're not just a personnel number. We believe great results happen when people feel good, support each other, and grow together. That's why we build on trust, openness, and genuine appreciation. Our goal is for you to feel welcome from day one and become part of our shared success story for the long term.

Your benefits

Your advantages at Human AI Contact

We create a work environment that offers you security, flexibility, and genuine opportunities for growth.

100 % Homeoffice

Work flexibly from home and enjoy Portugal's high quality of life.

Open communication

Your opinion counts. Short decision-making paths and honest feedback are part of our culture.

14 salaries

In addition to your attractive salary, you'll receive the 14 monthly salaries customary in Portugal.

Permanent employment contract

We want to work with you long-term and offer you maximum security.

International projects

Work with well-known companies and exciting clients from all over Europe.

Career & bonus

Performance is rewarded here — through bonus programs and real advancement opportunities.

Health insurance available

We support you in safeguarding your health — for your well-being and security.

Lunch allowance via card

You receive a monthly lunch allowance conveniently via card — for a relaxed lunch break.

Paid onboarding & training

Structured onboarding and regular training are a given for us.

High-quality equipment included

Your complete home office equipment is provided by us — so you're fully equipped.

Career growth from within

Over 80% of our leaders come from within our own team — we're counting on you.

Portugal Lifestyle
Location Portugal

Live and work in Portugal.

Portugal combines a modern work environment with an exceptionally high quality of life. That's exactly why we deliberately chose this location.

Over 300 days of sunshineEnjoy pleasant weather all year round.
Living by the AtlanticOcean, beaches, and nature right on your doorstep.
HomeofficeWork flexibly from your own home.
International communityPeople from all over the world live and work in Portugal.
Mediterranean lifestyleMore quality of life, less stress.
Work-Life-BalanceMore time for family, friends, and yourself.
Values & Leadership

Company culture, values & leadership

Our company culture provides orientation and defines how we shape collaboration, make decisions, and deliver results. Our leadership consistently translates values into lived behavior — so that respect, results, and sustainability are just as much a part of everyday life as personal development and cohesion.

Respect

We meet people as equals — with appreciation, clarity, and fairness.

We live this through
  • Respectful communication, including when giving feedback
  • Transparent expectations instead of "unspoken rules"
  • Leading with respect while staying firm on substance

Trust

We create security, act reliably, and provide clear guidance.

We live this through
  • Transparent decisions and open communication
  • Taking ownership instead of "passing it on"
  • Equal standards, clear roles, and fair opportunities in decision-making

Diversity

Different perspectives improve quality, solutions, and collaboration.

We live this through
  • Active inclusion of diverse perspectives
  • Fair opportunities in development and feedback
  • Not just tolerating diversity, but actively strengthening it

Responsibility

Everyone bears responsibility for results, processes, and the shared goal.

We live this through
  • Clear roles, measurable goals, and clean handovers
  • Consistent implementation of agreements and standards
  • Acting with heart, mind, and clear standards

Innovation

We continuously improve — in a structured, learning-oriented, and quality-conscious way.

We live this through
  • Improvement cycles — CIP (continuous improvement process)
  • Bold optimization, backed by experience and data
  • Empathy for people combined with clear, rational decisions

Sustainability

We shape decisions to be sustainable in the long term — for the environment, quality, and collaboration.

We live this through
  • Resource-efficient, stable processes
  • Long-term development instead of short-term effects
  • We protect our environment through sustainable action
In 4 steps

Applying is this simple.

01

Submit application

Send your application conveniently online.

02

Get to know each other

We get to know each other in a video call.

03

Interview

Together, we'll talk about your goals and experience.

04

Welcome

Start your career at Human AI Contact.

FAQ

Frequently asked questions

Everything you need to know about starting at Human AI Contact in Portugal.

Start your career in Portugal.
Become part of an international team and help shape the future of customer service together with Human AI Contact.
A human customer experience, supported by smart technology and European talent, that helps businesses grow more efficiently.
About Human AI Contact
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Contact us
HAIC - HUMANAI CONTACT, UNIPESSOAL LDA
Rua JĂºlio Dinis, 204 – 2.º Andar – Sala 218
4050-318 Porto
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